Delivery Information

Delivery of bicycles

Complete bicycles ordered from this website are posted by courier around New Zealand, partially assembled and boxed, EXCLUDING RD addresses. Please contact us for clarification before ordering if you are unsure.

Our bikes are shipped boxed and REQUIRE ASSEMBLY. Instructions are not included, as for safety reasons we expect our bikes to be assembled by an experienced bicycle mechanic.

We may require a receipt of assembly for warranty purposes, as outlined in our Terms and Conditions If you want more information about where to get your bike built, or for fully built delivery options, please contact us before purchase.

Fully built bikes

For customers who would like to receive their new bike fully built, we have several options:

  • Delivery in a fully built state.
    In this case your bicycle will be built in our workshop in Christchurch and delivered to your door, ready to ride after minor adjustments of seat height and handlebar alignment. The price for this option varies from depending on location and is not available for all delivery addresses.
  • Postage to a local cycle mechanic.
    We partner with a number of cycle mechanics around the country who we recommend to build our bikes. The standard fee for this service is $40 incl. GST, and can be invoiced by us as part of your bicycle purchase invoice. You can collect your bike from the mechanic's shop, or in some cases the bike can be delivered to you by the mechanic. If you have a preferred mechanic who is happy to build your new bike for you, we can arrange delivery directly to their shop as well.

Please note that the default option for a purchase of a bicycle from this website is delivery of a boxed bike to your address of choice. You must arrange with us separately if you want a fully built bike.

Please contact us if you would like to use any of the above options, or to find out more.

Delivery for Christchurch customers

Since we are a Christchurch based business, we can sometimes offer free delivery of fully built bikes (depending on your address). Please indicate that you would like this option in the "Add Comments About Your Order" section in the order process.

Method of delivery

Archi Imports Ltd uses courier services to deliver products available on this website. Tracking numbers will be available when your order has been dispatched. If there are any issues with delivery, please refer to our Terms and Conditions.You can report issues using our online return form.